Work
With over eight years experience in this field, I began my career as a UX/UI designer and gradually transitioned into UX research. The case studies below showcase a blend of my diverse skill set, spanning UX/UI design, UX research, and a touch of coding.
Improving communication strategy
UX Researcher & UX/UI Designer
2025
Coming soon….
Defining the ultimate experience
UX Researcher
2023
36% reduction in targeted questions identified during library chat sessions and 12% increase in overall satisfaction of commencing students.
Designing inclusive spaces
UX Researcher
2023
This approach has directly benefited 55,000+ students, tailoring spaces to accommodate the diverse needs of its student equity groups.
The Experience Lab: scaling UX practices
UX Specialist
2018-2024
An effective program that grew UX practices that matured at a strategic level.
Coming soon…
Transforming the Academic Search Experience
UX Specialist
2020
Globally, this prototype showcased a step forward in academic search: How academic search can be easier, while empowering students to take back control.
Presentation and awards: Presented at VALA 2022.
Whole website redevelopment
UX/UI Designer
2018
Over a five month period, there was an 84% increase in new users.
Let’s Collaborate…
Let’s work together to elevate your product and deliver experiences that resonate with your audience.
Anna Edwards 